Our Revolutionary Warranty:

Standing Up to Big Tech's Planned Obsolescence
At Wood Computer, we're not just building sustainable computers from eco-friendly materials like wood – we're building a movement. We're taking a stand against the digital divide perpetuated by big tech companies and their planned obsolescence. We believe that everyone deserves access to reliable, long-lasting technology, regardless of their financial situation. That's why we're offering an unprecedented, revolutionary warranty that puts people and the planet first.

Lifetime Warranty for Every Owner
Our warranty is simple: if your Wood computer breaks, we'll fix it or replace it, no questions asked. We'll provide a free shipping label for you to send us the entire computer, and we'll do everything in our power to repair it quickly, often within 7 business days. If we can't fix it, we'll replace the necessary components, even if that means using refurbished parts that we stand behind 100%.

But here's the real game-changer: our warranty is transferable to every owner of the computer, for the lifetime of the product. Whether you bought it new from us or received it secondhand or even farther, as long as the computer wasn't disposed of, our warranty stands. We believe in building products that last, not just for the original owner, but for everyone who comes after.

Updating Your Warranty Is Easy
To ensure we can provide this revolutionary level of support, we ask that you keep us updated whenever the computer changes owners or addresses. Simply email us at warranty@woodcomputer.com, and we'll send you a confirmation code to verify the update. We may also provide alternative methods to update your warranty via social media or other channels.

We understand that life happens, and if you forget to update us on an address change, it won't void your warranty. However, in extreme cases, we may need to share some of the shipping costs with you to ensure we can continue providing this level of support ethically and sustainably.  For example: you purchased a computer from us when you lived in Kansas and you found a new place to live on the island nation of Tuvalu. We're happy for you, but if we're unaware of it through the warranty address change ahead of time, organizing a to repair a computer delivery there would be... expensive.  We update the third-party delivery organizations (FedEx, DHL, UPS, USPS, DeutschePost, etc.) with where we need to keep open ears for potential repairs so that they will in turn keep the cost of shipping reasonable.

Our Commitment to Integrity
We're on a mission to revolutionize the tech industry and empower people, not to enable fraud or exploitation. In the rare case that we detect fraudulent activity, such as attempts to abuse our warranty for profit, we reserve the right to require the full payment for repairs. If the person declines, we'll happily return it to them free of charge.  Depending on the nature of the fraud, we may also share the information with local, state, Federal and international authorities.  We don't like the drama which comes with this stuff, so please work with us ethically and we'll provide outstanding service to you.

Join the Revolution
At Wood Computer, we're not just building computers; we're building a future where technology empowers people and respects the planet. By choosing our products and our revolutionary warranty, you're joining a movement to end the digital divide, fight planned obsolescence, and take a stand against the walled gardens of big tech.

Timing of Repairs
Our goal is a week or less even if you aren't in the USA!  However, we can't control everything – pandemics, bad weather for our shipping partners or other unforeseen circumstances may sometimes cause delays. But we can promise you this: we will always put people and the planet first, and we will always stand behind our products and our promise to you.

Join the revolution today, and let's build a better future together by kicking some big tech ass.